Automated Pre-Moderation
Based on block lists.
Pre-moderation is the first step in the moderation process. During this step, the system prohibits users from typing certain forbidden words or phrases in a chat. This is based on several lists that can be constantly updated. If a message is blocked from being sent, users receive a notification that the message has been restricted.
Block lists with words, phrases, URLs, and nicknames are available. Please navigate the admin panel > Pre-moderation section and add all needed words or links.
Word Blocklist > words without spaces.
Phrases Blocklist> words with spaces and special characters, and sentences.
Links Blocklist > any links.
Nicknames Blocklists > Users cannot use words from this list in their nicknames, but they can send them in a chat.
Please remember that there are default lists available for administrators, except for those available for administrators. They are pre-loaded and closed for editing.
There is a set of 100% inappropriate words. We prepare these lists before the launch; therefore, your moderators can work with the lists available for editing on the admin panel. They can add new words and lists as needed, monitoring the chat feed in real-time.
Supported languages
- Arabic (Ar),
- Armenian (Hy),
- Bulgarian (Bg),
- Dutch (Nl),
- English (En),
- Finnish (Fi),
- French (Fr),
- German (De),
- Korean (Ko),
- Polish (Pl),
- Portuguese (Pt),
- Romanian (Ro),
- Russian (Ru),
- Serbian (Sr),
- Spanish for Peru, Chile, and Mexique (Es),
- Thai (Th),
- Turkish (Tr),
- Japanese (Ja).
If you need pre-moderation for a specific language you don't see in the list, please contact us. We can prepare it after the free trial. Also, explore AI opportunities that work for a broader list.
When you choose a default language for the chat (Language > Localisation), you activate the chat interface and the default pre-moderation list. When you transfer a GET parameter with a new language, the pre-moderation switches to the needed one.
At the same time, when you add words, phrases, and links to the pre-moderation lists available on the admin panel, they are restricted to any language activated on your chats because they are linked to your project.
Updated 6 days ago