Profile Deletion

Showing the ‘Delete profile’ button in users’ personal settings. It allows the deletion of a chat profile but doesn’t affect the main user’s profile on the partner’s service.

If you enable this toggle, your users will see the 'Delete Profile' button in their personal settings. This allows them to delete their chat profile. Once their profile is deleted, they will not be able to use the chat, send messages, or read any information in the chat. It is possible to restore the chat profile within 30 days; after that, the profile will be deleted permanently. However, users can create a new chat profile without message history. Deleting a chat profile is not connected to the main user profile on your platform. If you prefer to provide a more consistent experience for your users, we recommend disabling this toggle.