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Overview
Quickstart
Guides on how to use the admin panel
Integration Basics
Supported Regions
Embedding Configuration
Last Message Widget API
Integration and Billing Model
Embedding Solution into UX: Options and User Flow
Chat Placement and Entry Points: Best Practices for Integration
VOD/OTT/Broadcasters
Sports platforms (clubs' apps, fitness apps, etc)
Sports Betting Platforms
Casino Platforms
Crypto and stock trading platforms
Organising and Splitting Audiences in Rooms
The user flow: authorisation options
Common UX Mistakes in Placing Chat on the Interface
Interface Customisation
Metrics and Outcomes
Main
User
User Roles and Access to Admin Panel
Authorisation
Nicknames and Avatars
Chat and Platform Profile Connection
User Data Deletion API
Forced Auto-Translate
User Search
Room
Room Identifier
How do rooms appear on your platform
Read-Only Mode, and Criteria for Chat Access
Threads
Information Pop-up Settings
Room API
List Live and Pre-made Streams API
Messaging
Text messages
Chat Message Auto-Translation
Reactions
Animated emoticons
Stickers
Pictures
Links
Pinned messages
Slow mode (for wide audiences)
Message Count API
Bot post-message API
OpenAI Bot
How to get and use the OpenAI API key
Admin's personal reply
Moderation
Automated Pre-Moderation
Masking personal data; Links
AI Moderation
User Moderation
Moderation management
Default Chat Rules
Moderator Role API
Ban/Unban API
Languages Settings and Usage
Localisation
Engagement Facilities
Polls and Quizzes
Marketing Offers
In-Feed Marketing Offers
Pop-Up Marketing Offers
Marketing Offers API
Badges
Badge management (manually and with in-chat triggers)
Badges API
Chains (combined badges)
Giveaways
Tips
Social Widgets (Community Driven)
Copy-Widget
Odds format
Event Sharing (User-Driven)
Live Streaming
Audio Streaming
Video Streaming
Direct streaming with OBS/ Streamlab
External Platform Embedding (YT, Kick, Twitch, or Facebook Video)
Screen Sharing
Recording
Feedback and Quality Control Survey
Analytics
Overview
Tech Messages API
Semantic alalysis
Interface Elements
Personal Settings
Add to Calendar
Share
User Counter
Screen Sharing (Share screen button)
Additional Interface Actions
Nickname Changing
Checking of transferred names
Change avatar ('Allow users to change an avatar' toggle)
Profile Deletion
User Profile ('Allow to open external profile' toggle)
What do users see upon their first entry into a chat?
Show Animated Reactions
Show Stickers
Sending Images
Threads
Message to copy and event sharing widgets
Readonly Mode UI
Functional settings
Message archiving
Domain Whitelist
APIs
Before and After Launch: Chat Management
Brand Avatars and Greeting Messages
Autopublication of messages
Several steps just before the launch and right after that
Final check 1: Interface and UJ
Final check 2: In-Chat Elements and Moderation
Chat's been launched, what’s next?
Some tips for marketing
Policies and Procedures
Community Guidelines
Support Plan & Service Level Agreement (SLA)
Data Processing Agreement (Sports Betting and iGaming Partners)
Data Processing Agreement (Stock Trading and Crypto Trading Partners)
How to share access and assign roles for chat management
Supported Platforms and Browser Policy
Security
Two-Factor Authentication (2MFA)
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