Interface Elements

You can set up all interface elements: which buttons and other elements your users will see in a chat. Some of them can be activated or deactivated with a single toggle, while others require additional settings and integration on your side.

You can find all the settings described in this section in the admin panel under Settings → Chat Customisation → Interface.

Configuring the chat header for Web and mobile apps separately

The header controls (Settings button, User counter, Personal bot button, Add to calendar, Share, Profile button, Share screen button, Subscriptions button, and Left side controls) are configured separately for the web and the native-app embeddings. Use the platform tabs at the top of the Chat settings block to switch between them:

• Web — the chat embedded into a desktop or mobile browser.
• iOS & Android — the chat embedded into a native mobile app.

Every other section on the Interface page (Readonly Mode UI, Users settings, User profile, Display of participant list, and the first-entry options) is shared across all platforms.

Linking directly to a platform tab

The selected platform tab is reflected in the URL as a platform query parameter, so you can bookmark or share a direct link to a specific view. Append it to the Interface page URL with &:

For example, the full URL for the iOS & Android tab is:

https://chatadmin.watchers.io/chat-customization?tab=controls&platform=ios

If platform is missing or has an unsupported value, the Web tab is opened by default.

Switching between Web and iOS & Android keeps your unsaved edits in memory for both tabs, but they are dropped if you leave the page without saving. Click Save before navigating away.