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v1.0

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v1.0Documentation

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  • Overview
  • Quickstart
  • Guides on how to use the admin panel
  • Integration Basics
    • Supported Regions
    • Embedding Configuration
    • Last Message Widget API
    • Network Connectivity Setup
    • Configuring Clipboard API Access Within an Iframe
  • Integration and Billing Model
  • Embedding Solution into UX: Options and User Flow
    • Chat Placement and Entry Points: Best Practices for Integration
      • VOD/OTT/Broadcasters
      • Sports platforms (clubs' apps, fitness apps, etc)
      • Sports Betting Platforms
      • Casino Platforms
      • Crypto and stock trading platforms
    • Organising and Splitting Audiences in Rooms
    • The user flow: authorisation options
    • Common UX Mistakes in Placing Chat on the Interface
  • Interface Customisation
  • Metrics and Outcomes

Main

  • User
    • User Roles and Access to Admin Panel
    • Authorisation
    • Nicknames and Avatars
    • Chat and Platform Profile Connection
    • User Data Deletion API
    • Forced Auto-Translate
    • User Search
  • Room
    • Room Identifier
    • How do rooms appear on your platform
    • Read-Only Mode, and Criteria for Chat Access
    • Threads
    • Information Pop-up Settings
    • Room API
    • List Live and Pre-made Streams API
  • Messaging
    • Text messages
    • Chat Message Auto-Translation
    • Reactions
    • Animated emoticons
    • Stickers
    • Pictures
    • Links
    • Pinned messages
    • Slow mode (for wide audiences)
    • Message Count API
    • Admin's personal reply
    • Send Message via API
    • Bot WebSocket API
    • Bot REST API
  • Moderation
    • Automated Pre-Moderation
    • Masking personal data; Links
    • AI Moderation
    • User Moderation
    • Moderation management
    • Default Chat Rules
    • Moderator Role API
    • Ban/Unban API
  • Languages Settings and Usage
    • Localisation
  • Engagement Facilities
    • Polls and Quizzes
    • Marketing Offers
      • In-Feed Marketing Offers
      • Pop-Up Marketing Offers
      • Marketing Offers API
    • Badges
      • Badge management (manual and with in-chat triggers)
      • Badges API
    • Giveaways
  • Social Widgets (Community Driven)
    • Copy-Widget
      • Odds format
      • Limitations for users
    • Event Sharing (User-Driven)
  • Live Streaming
    • Audio Streaming
    • Video Streaming
      • Direct streaming with OBS/ Streamlab
      • External Platform Embedding (YT, Kick, Twitch, or Facebook Video)
      • Screen Sharing
    • Recording
    • Feedback and Quality Control Survey
  • Analytics
    • Overview
    • Tech Messages API
    • Semantic alalysis
  • Interface Elements
    • Personal Settings
    • Add to Calendar
    • Share
    • User Counter
    • Screen Sharing (Share screen button)
    • Additional Interface Actions
    • Nickname Changing
    • Checking of transferred names
    • Change avatar ('Allow users to change an avatar' toggle)
    • Profile Deletion
    • User Profile ('Allow to open external profile' toggle)
    • What do users see upon their first entry into a chat?
    • Show Animated Reactions
    • Show Stickers
    • Sending Images
    • Threads
    • Message to copy and event sharing widgets
    • Readonly Mode UI
  • Functional settings
    • Message archiving
    • Domain Whitelist
  • APIs
  • Before and After Launch: Chat Management
    • Brand Avatars and Greeting Messages
    • Autopublication of messages
    • Several steps just before the launch and right after that
      • Final check 1: Interface and UJ
      • Final check 2: In-Chat Elements and Moderation
      • Chat's been launched, what’s next?
      • Some tips for marketing
  • Policies and Procedures
    • Community Guidelines
    • Support Plan & Service Level Agreement (SLA)
    • Data Processing Agreement (Sports Betting and iGaming Partners)
    • Data Processing Agreement (Stock Trading and Crypto Trading Partners)
    • How to share access and assign roles for chat management
    • Supported Platforms and Browser Policy

Security

  • Two-Factor Authentication (2MFA)
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Engagement Facilities

The set of engagement tools is available. You can publish and schedule them anytime, managing manually or via API.

Updated 18 days ago


What’s Next
  • Polls and Quizzes
  • Marketing Offers
  • Badges
  • Social Widgets (Community Driven)
  • Live Streaming
  • Giveaways