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Admin panel
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Overview
Quickstart
Guides On The Admin Panel Usage
Integration and Billing Model
Embedding Solution into UX: Options and User Flow
Chat Placement and Entry Points: Best Practices for Integration
VOD/OTT/Broadcasters
Sports Platforms (Club Apps, Fitness Apps, Sports-related media, etc)
Sports Betting Platforms
Stock And Crypto Trading
iGaming Platforms
Organising and Splitting Audiences in Rooms
User Flow: Authorisation Options
Common UX Mistakes in Placing Chat on the Interface
Metrics and Outcomes
Main
User
User Roles and Access to Admin Panel
Avatars and Nicknames
Chat and Platform Profile Connection
User Search and UserID types
Room
How rooms appear on your platform
Threads
Information Pop-up Settings
Messaging
Text messages
Chat Message Auto-Translation
Reactions
Animated emoticons
Stickers
Pictures
Links
Pinned messages
Slow mode (for wide audiences)
Admin's personal reply
Admin's Scheduled Messages
Moderation
Automated Pre-Moderation
Masking personal data; Links
AI Moderation
User Moderation
Moderation management
Default Chat Rules
Moderation Dashboard
Languages Settings and Usage
Localisation
Engagement Facilities
How to choose widgets to use
Polls and Quizzes
Badges
Badge management (manual and with in-chat triggers)
Fan Clubs
Fan club promotion
Giveaways
Raindrop
Marketing and Promo Tools
In-Feed Marketing Offers
Pop-Up Marketing Offers
Fixed Marketing Offer
Promo Code Detection
Social Widgets (Community Driven)
Live Streaming
Audio Streaming
Video Streaming
Direct streaming with OBS/ Streamlab
External Platform Embedding (YT, Kick, Twitch, or Facebook Video)
Screen Sharing
Recording
Feedback and Quality Control Survey
AI Agents
AI Sports Assistant
Analytics
Overview
Semantic alalysis
Data Export
Settings — Interface Elements
Chat settings
Settings Button
User Counter
Add to Calendar
Share button
Profile button
Personal bot button
Screen Sharing (Share screen button)
Left side controls (Exit and Full screen)
Readonly Mode UI
User settings
Nickname Changing (Allow users to change their nickname)
Checking of transferred names
Check nicknames only against the nickname blocklist
Profile Deletion
Simplified mode (interface UX)
Special characters in nicknames
External User Profile ('Allow to open external profile' toggle)
Internal user profile
Display of the participant list
What do users see upon their first entry into a chat?
Reaction settings
Settings — Messaging
Show Stickers
Sending Images
Threads
Message to copy and event sharing widgets
Make URLs clickable
Highlight words in feed
Functional settings
Settings
Two-step verification
Enable fan clubs
Enable tipping
statusname
nickname
decrypt
Additional External ID
Customisable ban notification
Oauth
Domain Whitelist
Enable massage translation
Message archiving
Message default validation
Enable//disable chat
APIKey
Before and After Launch: Chat Management
Brand Avatars and Greeting Messages
Autopublication of messages
Several steps just before the launch and right after that
Final check 1: Interface and UJ
Final check 2: In-Chat Elements and Moderation
Chat's been launched, what’s next?
Some tips for marketing
Policies and Procedures
Community Guidelines
Support Plan & Service Level Agreement (SLA)
Data Processing Agreement (Sports Betting and iGaming Partners)
Data Processing Agreement (Stock Trading and Crypto Trading Partners)
How to share access and assign roles for chat management
Supported Platforms and Browser Policy
Security
Two-Factor Authentication (2MFA)
Main
Policies and Procedures
Updated 1 year ago
Some tips for marketing
Community Guidelines
Documentation
